Terms of service
Terms of Service
Last updated: July 2026
Welcome to EldoCardo.
These Terms of Service ("Terms") govern your access to and use of the EldoCardo website, products and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
1. Company Information
EldoCardo is operated by:
Owner: Hermann Zelesnov (Sole Proprietorship)
Säntisstraße 11
88097 Eriskirch
Germany
Email:
eldocardo@proton.me
2. Eligibility
You must be legally capable of entering into binding contracts under applicable law.
By placing an order you confirm that the information provided is accurate and complete.
3. Products
EldoCardo specializes in collectible trading card game products including but not limited to:
- Booster Packs
- Booster Displays
- Starter Decks
- Gift Collections
- Premium Collections
- Accessories
- Promotional Cards
- Singles (where available)
Product availability is subject to change without notice.
4. Product Images
Product photographs are provided for illustrative purposes.
Actual products may differ regarding:
- packaging
- print run
- language
- manufacturer revisions
- promotional contents
- logos
These differences do not constitute defects.
5. Product Condition
Trading card products are collectible products.
Minor manufacturer imperfections including but not limited to
- print lines
- centering differences
- seal imperfections
- wrapper folds
- small packaging dents
- factory scratches
are considered normal manufacturing characteristics and do not automatically qualify as defects.
6. Language Versions
Products are sold in the language stated on the respective product page.
Available product languages may include, but are not limited to:
- English
- Japanese
- German
- Simplified Chinese
- Korean
Additional language versions may be offered from time to time.
Customers are solely responsible for verifying the product language before completing their purchase, as language versions cannot be exchanged or returned solely due to ordering the wrong language, subject to applicable mandatory consumer rights.
7. Pricing
All prices displayed on the website apply at the time of purchase.
Obvious pricing errors may be corrected before order acceptance.
If a pricing error affects an already placed order, customers will be contacted before shipment.
8. Order Acceptance
Submitting an order does not automatically create a binding sales contract.
Orders become accepted only after:
- payment authorization
- stock confirmation
- order confirmation by EldoCardo
We reserve the right to refuse or cancel orders where legally permitted.
9. Payment
Accepted payment methods are displayed during checkout.
Orders remain unpaid until payment has been successfully processed.
Failed payments may result in cancellation.
10. Pre-Orders
Pre-order products are reserved for future release.
Release dates are determined by manufacturers or distributors and may change without notice.
Customers acknowledge that delays are outside EldoCardo's control.
11. Supplier Allocation
Manufacturers occasionally reduce retailer allocations.
If this occurs, EldoCardo may:
- reduce quantities
- partially fulfill orders
- cancel unavailable items
Customers will receive a refund for any unavailable products.
12. Combined Orders
Orders containing both in-stock and pre-order items are generally shipped once all items become available.
Customers wishing to receive available items earlier may need to place separate orders or purchase additional shipping where offered.
13. Order Limits
To ensure fair distribution of highly anticipated products, EldoCardo may impose purchase limits on selected items.
Orders placed to circumvent purchase limits may be adjusted or cancelled.
14. Fraud Prevention
To protect customers and the business, suspicious orders may be delayed, reviewed, verified or cancelled.
Additional identity verification may be requested before shipment.
15. Cancellations
Customers may request cancellation before shipment.
Once an order has been dispatched it can no longer be cancelled.
Applicable statutory consumer rights remain unaffected.
16. Intellectual Property
All original content including:
- EldoCardo branding
- logos
- graphics
- product descriptions
- website design
belongs to EldoCardo unless otherwise stated.
All product names, trademarks and logos belonging to third parties remain the property of their respective owners.
17. Acceptable Use
Users agree not to:
- interfere with website functionality
- upload malicious software
- misuse the ordering system
- attempt unauthorized access
- engage in fraudulent activities
18. Collector Disclaimer
Trading card products are collectibles.
Market prices may increase or decrease over time.
EldoCardo makes no guarantees regarding:
- future value
- investment performance
- grading outcomes
- card condition beyond the listed product description
Purchases should be made for collecting or personal enjoyment.
19. Manufacturer Changes
Manufacturers may change:
- packaging
- promotional cards
- accessories
- included items
- product artwork
without prior notice.
Such changes are outside EldoCardo's control.
20. Limitation of Liability
To the fullest extent permitted by applicable law, EldoCardo shall not be liable for indirect, incidental or consequential damages arising from the use of the website or purchased products.
Nothing in these Terms excludes liability where exclusion is prohibited by law.
21. Force Majeure
EldoCardo shall not be responsible for delays or failure to perform caused by events beyond reasonable control, including:
- manufacturer delays
- supplier shortages
- transportation disruptions
- customs delays
- natural disasters
- strikes
- government actions
- cyber incidents
22. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
23. Changes to these Terms
EldoCardo reserves the right to update these Terms at any time.
The version published on the website applies from the date of publication.
24. Governing Law
These Terms shall be governed by the applicable laws governing EldoCardo's business operations, without limiting any mandatory consumer rights available under applicable law.
25. Contact
If you have any questions regarding these Terms, please contact:
EldoCardo
Email:
eldocardo@proton.me